Terms of Service

2. Service Description

Social Intern ("the Service") is an innovative digital platform designed to streamline and enhance the social media presence of small and medium-sized businesses (SMBs). Utilizing advanced artificial intelligence (AI) and machine learning technologies, the Service offers a unique solution for generating, reviewing, and approving social media content with minimal effort. This service includes, but is not limited to, the automatic creation of text and image-based content for platforms such as Twitter, Instagram, and other social media networks, as well as the facilitation of user interaction through popular messaging apps like Slack for content approval and modification.

The Service is engineered to empower businesses by saving time and resources on social media content creation, allowing them to maintain an active and engaging online presence without the need for dedicated social media staff. Social Intern's AI algorithms are designed to understand and adapt to each business's brand voice and content preferences, generating tailored posts that resonate with their target audience. However, it is essential to recognize that while the Service strives to produce relevant and high-quality content, it operates within the bounds of AI capabilities and user inputs.

Users of Social Intern's Service can anticipate a user-friendly experience, with straightforward mechanisms for approving or requesting changes to AI-generated content directly from their preferred messaging application. The Service is committed to regular updates and improvements, reflecting the latest advancements in AI content generation and social media trends.

By utilizing Social Intern, users agree to the terms outlined in this description and acknowledge that the Service is designed to augment, not replace, their strategic content decisions. The Service aims to be a valuable tool in the user's social media strategy, but it is the user's responsibility to review and ensure the appropriateness and accuracy of the content before publication. Social Intern disclaims any liability for the outcomes of social media posts generated and approved through the Service, and users are encouraged to employ the Service as part of a broader, comprehensive social media management approach.

The Service relies on artificial intelligence to analyze and generate content based on user-provided brand data. Users must verify that all information, social media posts, content pillars, campaigns, content style, and content calendar items - including default-added holidays - are accurate and aligned with their brand and objectives.

3. Account Creation

To gain full access to the functionalities and services offered by the Platform, users are required to complete an account creation process. This process is fundamental to establishing a secure and personalized user experience on our platform.

• Registration Requirements: During registration, users must provide accurate, current, and complete information as prompted by the account creation form. This includes, but is not limited to, a valid email address, phone number, and any other information deemed necessary by Social Intern. Users agree to update this information promptly should there be any changes, to maintain the accuracy of their account.
• Account Security: The user is solely responsible for all activities that occur under their account. Any unauthorized use of the account or other security breaches must be immediately reported to Social Intern. Social Intern will not be liable for any loss or damage arising from the user's failure to comply with this security obligation.
• Verification Process: Social Intern may implement additional verification steps to confirm the identity of users. This may include, but is not limited to, phone verification, email verification, or requests for additional identification documents or information. Users are required to comply with these verification processes to ensure the security and integrity of the Service.
• User Responsibilities: Users are responsible for ensuring that their conduct on the platform is in accordance with these Terms of Service and any applicable laws or regulations. Misrepresentation, use of false information, or impersonation of another individual or entity is strictly prohibited and may result in immediate account termination.
• Account Inactivity: Social Intern reserves the right to terminate or deactivate accounts that are inactive for an extended period, as defined by the Service's policy. Prior notification of such termination or deactivation may be provided, allowing users the opportunity to re-engage with the Service to maintain their account.
• Changes to Account Details: Users may modify their account information as necessary through the account settings feature on the platform or by contacting Social Intern Support. It is the user's responsibility to ensure that their account details are current and accurate at all times.
• Termination of Account by User: Users may choose to terminate their account at any time. Upon termination, the user's right to use the Service will cease immediately, and their account data may be deleted in accordance with Social Intern's data retention policies. By creating an account with Social Intern, users signify their explicit agreement to these Terms. Social Intern reserves the right to refuse account creation, suspend, or terminate accounts at its sole discretion, particularly in cases of suspected fraud, abuse, or violation of these Terms.

Age Restrictions and COPPA Compliance

The Service is not intended for use by children under the age of 13 years. Social Intern does not knowingly collect, use, or disclose personal information from children under 13 years of age without prior verifiable parental consent. If you are under 13 years of age, you are not permitted to create an account or use the Service.

If you are between 13 and 18 years of age (or the age of majority in your jurisdiction), you may only use the Service with the involvement, supervision, and approval of a parent or legal guardian. By using the Service, you represent and warrant that you are at least 13 years of age and, if you are under 18, that you have obtained parental or guardian consent to use the Service.

If Social Intern becomes aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us immediately at [email protected].

Parents and legal guardians may review, modify, or delete their child's personal information by contacting us. Parents have the right to refuse further collection or use of their child's information and may request that we delete any information we have collected about their child.

4. User Obligations

As a user of the Platform, you are expected to adhere to a set of obligations that are essential for the effective functioning and legal compliance of the Service. These obligations are designed to uphold the integrity of the Service, protect other users, and ensure a safe, trustworthy online environment.

• Compliance with Laws and Regulations: Users must use the Service in full compliance with all applicable local, state, national, and international laws, rules, and regulations. This includes, but is not limited to, laws regarding online conduct, acceptable content, privacy, data protection, and the transmission of technical data.
• Accuracy of Information: Users agree to provide true, accurate, current, and complete information as required during the account creation process and in subsequent interactions with the Service. Users are responsible for maintaining and promptly updating their account information to keep it accurate and complete.
• Brand Information Verification: Users acknowledge that Social Intern's AI analysis of brand information, including but not limited to brand voice, target audience, competitive positioning, and market analysis, is provided for convenience only. Users are solely responsible for reviewing, verifying, and confirming the accuracy of all brand analysis results. Social Intern makes no warranties regarding the accuracy, completeness, or suitability of any brand analysis and disclaims all liability for decisions made based on such analysis.
• Content Strategy Approval: Users must thoroughly review and approve all AI-generated content pillars, social media campaigns, content themes, and strategic recommendations before implementation. Social Intern provides these elements as suggestions only and bears no responsibility for their effectiveness, brand alignment, or market appropriateness.
• User Responsible for Content: Users must actively review all AI-generated content, including content pillars, campaigns, writing styles, captions, images, videos, carousels, and calendar items, before approving for publication. Users bear sole responsibility for verifying the accuracy, suitability, compliance, and alignment with their brand standards.
• Content Calendar Liability: Users acknowledge that the Service automatically includes certain holidays and events on their content calendars. It is the user's responsibility to review, modify, or remove any dates or content they deem unsuitable or inappropriate for their brand or audience. Social Intern bears no liability for any issues arising from such content calendar entries.
• Responsible Use of the Service: Users must use the Service responsibly and ethically. This includes refraining from using the Service to engage in any form of harassment, abuse, defamation, or dissemination of objectionable material. Users shall not use the Service to perpetrate scams, fraud, or any form of illegal activity.
• Security and Reporting: Users are responsible for maintaining the confidentiality of their account credentials and for restricting access to their account. Any unauthorized use of an account or other security breaches must be immediately reported to Social Intern. Users shall not engage in activities that may compromise the security or disrupt the functionality of the Service.
• Non-Interference with the Service: Users agree not to interfere with, disrupt, or attempt to gain unauthorized access to the servers or networks connected to the Service. This includes obeying any requirements, procedures, policies, or regulations of networks connected to the Service.
• Intellectual Property Rights: Users must respect the intellectual property rights of others, including copyrights, trademarks, and patents. Users shall not upload, download, display, perform, transmit, or distribute any information or content in violation of any third party's intellectual property rights.
• Prohibited Activities: Users are prohibited from engaging in activities that Social Intern deems to be harmful, offensive, or inappropriate. This includes the use of the Service to distribute malware, spam, or engage in phishing activities.
• Modification and Availability of Service: Users acknowledge that Social Intern reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. Users agree that Social Intern shall not be liable to them or to any third party for any modification, suspension, or discontinuance of the Service.

By using the Platform, users agree to be bound by these obligations and acknowledge that failure to adhere to these obligations may result in the suspension or termination of their account and legal action if necessary. Social Intern reserves the right to enforce these obligations at its discretion and to determine, in its sole judgment, whether a user has breached these obligations.

5. No Warranty

Scope: The Platform is offered on an "as is" and "as available" basis, and as such, we make no representations or warranties of any kind, either express or implied, regarding the completeness, accuracy, reliability, suitability, or availability with respect to the Service or the information, products, services, or related graphics contained on the Service for any purpose.

Absence of Guarantees: Social Intern expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Users acknowledge and agree that their use of the Service is at their sole risk.

Limitations of Technology: While Social Intern leverages cutting-edge artificial intelligence and machine learning technologies to generate social media content, we cannot guarantee that the content produced will be perfect or fully aligned with every business’s unique brand voice and content strategy at all times. The nuanced nature of social media trends, the diversity of audience engagement, and the inherent limitations of AI in capturing the full spectrum of human creativity mean that the Service cannot assure the creation of flawless content for every scenario. Users are encouraged to view Social Intern as a supportive tool in their content creation process, not as the definitive source for all their social media content needs.

System Availability and Functionality: Social Intern does not warrant that the Service will be uninterrupted, timely, secure, or error-free, nor does it warrant that any defects in the Service will be corrected. The availability and functionality of the Service may be subject to delays, limitations, and other problems inherent in the use of the internet and electronic communications.

Third-Party Platform Integration: The Service relies on third-party APIs and integrations with social media platforms (including but not limited to Facebook, Instagram, Twitter, LinkedIn, TikTok, Youtube) and AI providers (including but not limited to OpenAI, Anthropic, Google/Alphabet, DeepSeek, OpenRouter, Replicate, Perplexity, xAI, DeepInfra, Fireworks). Users acknowledge that: (a) these platforms may change their APIs, policies, or terms at any time; (b) platform outages or changes may interrupt service; (c) platform policy violations may result in content rejection or account penalties; (d) Social Intern has no control over third-party platform decisions or policies; and (e) Social Intern bears no liability for platform-related issues, restrictions, or consequences.

Content and Information Accuracy: Any content or information provided through the Service is for general information purposes only. Social Intern does not guarantee the accuracy, completeness, or suitability of this content for every business's specific needs or social media goals. We disclaim any liability for reliance placed on the content provided by the Service. Users are encouraged to review and adjust the AI-generated content to ensure it aligns with their brand’s voice and objectives before publication.

Content Style and Voice: While Social Intern's AI attempts to match user-specified brand voice and writing style, we cannot guarantee perfect alignment with brand guidelines, tone preferences, or communication standards. Users must review all content for style consistency and brand voice accuracy before approval.

User Responsibility: Social Intern explicitly disclaims any responsibility for inaccuracies, errors, misrepresentations, or any other deficiencies in the AI-generated content provided. The responsibility for final approval, accuracy verification, and content alignment rests exclusively with the user.

6. Limitation of Liability

Scope: IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Use or Inability to Use the Service: Any access to or use of or inability to access or use the Service; any conduct or content of any third party on the Service; any content obtained from the Service; and unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
• Accuracy of Information: The reliance on any information or content made available through the Service. Users are solely responsible for any decisions or actions taken based on the information and services provided by Social Intern. Social Intern's AI-generated content is provided for convenience and efficiency only. Users acknowledge that such content may contain inaccuracies, errors, or unsuitable elements. Users are exclusively responsible for thoroughly reviewing, modifying, approving, or rejecting content prior to publication. Social Intern assumes no liability for published content or its effects.
• Third-party Services and Content: Any loss or damage incurred as a result of dealings with, or the presence of advertisements, links, or third parties found on or through the Service. Any reliance on representations and warranties provided by any third parties will be at your own risk.
• Service Interruptions and Loss of Data: Any interruptions or cessation of transmission to or from our Service; any bugs, viruses, trojan horses, or the like which may be transmitted to or through our Service by any third party; and/or any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service.
• Technical Malfunctions and Security Incidents: Social Intern shall not be liable for any damages resulting from: (a) unauthorized access to user accounts or our systems due to security breaches, hacking, or cyber attacks; (b) technical malfunctions that cause incorrect posting, scheduling, or distribution of content; (c) system failures that result in missed posting schedules or content delivery; (d) data corruption or loss due to technical issues; or (e) any consequences arising from third-party integrations or API failures.
• User Actions and Interactions: The actions or inactions of any user of the Service or any other third parties in connection with or otherwise related to the use of the Service.
• Actions Taken Against Social Media Accounts: Social Intern shall not be held liable for any negative consequences, including suspension, limitation, termination, or any other action taken against a user's social media account resulting from content created, approved, or published using our Service.
• Compliance with Legal Obligations: Our compliance or failure to comply with any legal or regulatory obligation.
• Force Majeure Events: Social Intern shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to: natural disasters, government actions, internet outages, third-party service failures, cyberattacks, or other unforeseeable events.
• Limitation Period: Any claim related to the Service must be filed within one (1) year after such claim or cause of action arose, otherwise, such claim or cause of action will be permanently barred, notwithstanding any statute or law to the contrary.

In jurisdictions that do not allow the exclusion or the limitation of liability for consequential or incidental damages, Social Intern’s liability shall be limited to the extent permitted by law. This Limitation of Liability provision shall survive any termination or expiration of your use of the Service or these Terms of Service.

7. User-Submitted Information

Social Intern allows users to submit, upload, publish or otherwise make available to the Service textual, audio, and/or visual content and information, including commentary and feedback related to the Service, initiation of support requests, and submission of entries for competitions and promotions ("User Content"). By providing User Content to the Service, users agree to the following terms:

• Grant of License: Users grant the Service a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with the Service and the Service’s (and its successors’ and affiliates’) business, including without limitation for promoting and redistributing part or all of the Service (and derivative works thereof) in any media formats and through any media channels.
• User Responsibility: Users are solely responsible for their User Content. Users affirm, represent, and warrant that they own or have the necessary licenses, rights, consents, and permissions to publish the User Content they submit. They must ensure that their User Content does not violate any laws or the rights of any person or entity, including without limitation any intellectual property rights, privacy rights, and rights of publicity.
• AI Training Data: Users acknowledge that anonymized, non-personally identifiable data from user interactions may be used to improve AI algorithms and service quality. No proprietary business information or personal data will be used for training purposes without explicit consent.

8. Prohibited Uses

Users are required to adhere to specific standards of conduct to maintain the integrity and functionality of the Service. The following activities are strictly prohibited on the Service and constitute a violation of these Terms:

• Illegal Activities: Users shall not use the Service for any unlawful purposes, nor in furtherance of illegal activities. This includes, but is not limited to, engaging in fraud, theft, or any other criminal behavior.
• Infringement of Intellectual Property: Users are prohibited from posting, uploading, sharing, or otherwise distributing any content that infringes upon the intellectual property rights of others, including copyrights, trademarks, patents, trade secrets, or any other proprietary rights.
• Harassment and Abuse: Users must not engage in harassment, bullying, stalking, or any other behavior that is intended to threaten, intimidate, or coerce other users or individuals. This includes the use of abusive, defamatory, offensive, or obscene language and content.
• Misrepresentation and Impersonation: Users are forbidden from impersonating any person or entity, or falsely stating or otherwise misrepresenting their affiliation with a person or entity. This also includes providing false or misleading information during the account creation or verification process.
• Spam and Malware Distribution: Users must not use the Service to transmit spam, including unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation. The distribution of viruses, malware, or any other harmful or destructive software or data is also strictly prohibited.
• Interference with the Service: Users shall not interfere with or disrupt the Service or servers or networks connected to the Service, nor disobey any requirements, procedures, policies, or regulations of networks connected to the Service.
• Data Mining and Scraping: Unauthorized data mining, scraping, or similar data gathering and extraction tools or techniques on the Service are prohibited.
• Content Violations: Users are prohibited from posting or transmitting content that is violent, pornographic, discriminatory, or otherwise offensive or inappropriate, as determined in the sole discretion of Social Intern.
• Excessive Usage: Users shall not engage in excessive usage of the Service, as determined by Social Intern, including usage that adversely affects the performance or availability of the Service for other users.
• Bypassing Security Measures: Attempting to bypass any measures Social Intern may use to prevent or restrict access to the Service, including attempting to access areas or features of the Service for which the user does not have access rights, is strictly prohibited.
• Prohibited Content Generation: Users are explicitly prohibited from instructing the Service to generate pornographic, illegal, gambling-related, discriminatory, violent, or otherwise prohibited or socially unacceptable content. The user bears sole responsibility for ensuring compliance with the content policies of respective social media platforms. Social Intern bears no responsibility for content directed by users or resulting repercussions.

Violations of these prohibited uses may lead to immediate termination of the user's account and legal action, where appropriate.

9. Termination and Suspension

Social Intern reserves the unrestricted right to terminate or suspend a user's account or any brand associated with a user, at any time and without prior notice or liability, for any reason including, but not limited to, violations of these Terms, inappropriate content requests, or actions potentially harmful to the Service's integrity or reputation. The following outlines the conditions and procedures regarding termination and suspension:

• Breach of Terms: If a user violates any of the terms and conditions outlined in these Terms of Service, Social Intern may, at its sole discretion, suspend or terminate the user's account and access to the Service. This includes any misconduct, illegal activity, or other actions deemed harmful to the Service or its users.
• Notification of Termination: In the event of termination, Social Intern will make a reasonable effort to notify the affected user using the email address provided at the time of account creation or as updated in the user's account profile.
• Effect of Termination: Upon termination or suspension, the user's right to use the Service will immediately cease. If the user's account is terminated, the account and its associated data may be deleted. Social Intern is not responsible for the loss of such data.
• User Initiated Termination: Users may terminate their account at any time through the account settings or by contacting Social Intern directly. Upon termination by the user, the account will be deactivated, and the ability to log in will be disabled.
• Content Preservation or Deletion: Following termination, Social Intern may either preserve or delete any content or information associated with the terminated account, in accordance with our data retention policy and applicable laws.
• Survival of Provisions: The user's obligations and liabilities incurred prior to the termination date, as well as any provisions of these Terms that, by their nature, should survive termination, shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
• Legal Actions: Social Intern reserves the right to take any necessary legal action in response to breaches of these Terms, fraudulent activity, or other misconduct.
• Reinstatement: At Social Intern's sole discretion, a user whose account has been suspended or terminated may be offered the opportunity to have their account reinstated. This may require the user to rectify the violating behavior or to meet other conditions set forth by Social Intern.

This Termination and Suspension provision is designed to ensure the integrity and security of the Service and its users.

10. Data Privacy

Commitment to Privacy: At Social Intern, we are deeply committed to maintaining the trust and confidence of our users. We understand that when you choose to provide us with information about yourself and your business, you trust us to act responsibly and in your best interests, hence we take that trust seriously and are committed to ensuring the privacy and security of your information.

Collection of Data: We may collect various types of information, including personal and non-personal data, as you interact with our Platform. Personal data could include your name, email address, or physical address.

Use of Data: Your data aids us in offering a more tailored and user-friendly experience, processing your orders efficiently, responding to your inquiries promptly, and keeping you informed about our latest products and offerings. In addition, we utilize your data for the following critical purposes:

• Determining User Legitimacy: Your data is instrumental in our efforts to detect and prevent fraudulent or malicious activities. By analyzing patterns, behaviors, and the information provided, we aim to identify and mitigate risks associated with bots, scammers, and other inauthentic entities.
• Enhancing Security Measures: The data collected helps us to continually improve our security measures, ensuring a safer and more secure online environment for all our users.
• Compliance with Legal Requirements: We may also use your data as required by law or in response to legal processes to protect our rights, your rights, and those of others.

We also improve our products and advertising by using Microsoft Clarity to see how you use Website. By using our site, you agree that we and Microsoft can collect and use this data. Our Privacy Policy has more details.

Privacy Policy: For a more detailed understanding of how we collect, use, and protect your personal data, please refer to our comprehensive Privacy Policy. By using our Platform, you consent to the practices detailed in our Privacy Policy.

Changes to the Provision: We may update this DATA PRIVACY provision from time to time. Any changes will be effective immediately upon posting the updated provision on our Platform. Your continued use of our Platform following such updates signifies your acceptance of the changes.

11. Indemnification

Obligation to Indemnify: You hereby agree to indemnify, defend, and hold harmless Social Intern, its subsidiaries, affiliates, officers, directors, employees, agents, licensors, consultants, suppliers, and any third-party website providers from and against all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys' fees and costs) that such parties may incur as a result of or arising from your (or anyone using your account's) violation or breach of any representation or obligation under these Terms or your use of our Platform or the services or products we offer. You also agree to indemnify and hold harmless Social Intern from any claims, damages, losses, or liabilities arising directly or indirectly from content approved by you (or anyone using your account), including but not limited to claims of defamation, infringement, misinformation, regulatory violations, or account penalties from social media platforms.

Cooperation and Defense: You agree to cooperate fully in the defense of any claim challenged or questioned under this indemnification provision. Social Intern reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you shall not in any event settle any matter without the written consent of Social Intern.

Continuous Effect: This indemnification provision shall remain in full force and effect regardless of any investigation made by or on behalf of the indemnified party or any officer, director, or employee of such indemnified party and shall survive the termination of your use of our Platform or any services or products we offer.

No Limitation: Your indemnification obligations cover claims against you and Social Intern alike, including situations where you have acted negligently or in a manner that may not align with the best interests of Social Intern.

12. Third Party Links

External Links Disclaimer: The Platform may contain links to external websites and resources provided by third parties. These links are provided for your convenience and information only. The inclusion of any link does not imply endorsement, approval, or control by the Company of the external site or its contents. These third-party sites have their own terms and conditions and privacy policies, which we do not govern or endorse.

User Discretion Advised: When you access third-party websites, you do so at your own risk. You acknowledge that different terms of use and privacy policies may apply to your use of such third-party services and content. We encourage you to review the terms and privacy policies of any third-party website or service that you visit.

No Liability for Third-Party Websites: The Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any such third-party websites or services. We do not guarantee the accuracy, completeness, or usefulness of any information on third-party websites and do not warrant the safety or legality of any third-party website or service.

No Affiliation or Endorsement: The presence of links to third-party websites does not constitute an affiliation with, endorsement of, or sponsorship by the Company of those websites, their operators, or the content, products, or services contained or accessible through those websites.

Changes and Removal of Links: We reserve the right, at any time and without notice, to add to, change, update, or modify our Platform, including the removal or alteration of any third-party links. However, we do not have any obligation to review, monitor, check, or remove any third-party content or websites.

13. Intellectual Property

Ownership: The AI-generated content provided by Social Intern, including but not limited to text, graphics, images, and digital downloads, is created for the express purpose of use by our clients on their social media platforms. While Social Intern retains the underlying intellectual property rights for the algorithms and software used to generate this content, the final approved content generated for and transmitted to clients for their social media use is owned by the client, subject to their compliance with these Terms and any applicable social media platform policies.

Generated Content Rights: Clients are granted a non-exclusive, transferable, sublicensable, worldwide license to use, reproduce, modify, publish, and distribute the AI-generated content specifically created for them by Social Intern. This license is for the sole purpose of enabling clients to utilize the content in their social media postings and related marketing activities.

Use Restrictions: Despite the transferable rights of generated content to clients, Social Intern's compilation of content, technology, and all software used in the creation of such content remains the exclusive property of Social Intern. Clients and users are expressly prohibited from replicating, modifying, or using the technology, software, or methodologies employed by Social Intern for any purpose beyond the scope of the generated content’s intended use, without our prior written permission.

Trademarks: The Social Intern name, logo, and any related product and service names, designs, and slogans are trademarks of Social Intern or its affiliates or licensors. These marks cannot be used without the prior written permission of Social Intern. Trademarks, names, logos, and service marks (collectively “trademarks”) displayed on the platform are registered or unregistered trademarks of their respective owners and are provided for the client's use only in the approved final content.

Infringement Claims: Social Intern respects the intellectual property rights of others and expects its clients to do the same when using AI-generated content. If you believe that any content infringes upon your intellectual property rights, or if a claim is made against you for your use of AI-generated content provided by Social Intern, please contact us with detailed information for us to evaluate and address the situation.

License Grant: By using our service, clients grant Social Intern a perpetual, non-exclusive, royalty-free license to use any feedback, suggestions, or related materials you provide related to the functionality and performance of our service, without any obligation to compensate or acknowledge the source.

Termination of License: The license for the AI-generated content may be revoked if it is determined that a client’s use of the content violates these Terms, any applicable laws, or social media platform policies. Upon such termination, the client must cease all use of the disputed content and remove it from their platforms.

14. Dispute Resolution

All disputes, claims, or controversies arising from or relating to these Terms, the Service, or interactions between users and Social Intern must first attempt resolution via mediation and, failing resolution, binding arbitration. Users expressly waive their rights to class actions or jury trials.

Mediation: If the parties are unable to resolve the dispute through direct negotiations, they agree to endeavor to settle the dispute through mediation administered by a neutral mediator before resorting to litigation or any other dispute resolution procedure. The parties will jointly appoint an agreeable mediator and will share equally in the costs of such mediation.

Binding Arbitration: If mediation proves unsuccessful, either party may initiate binding arbitration. Such arbitration shall be administered by a recognized arbitral body mutually agreed upon by the parties. The judgment rendered by the arbitrator may be entered in any court having jurisdiction thereof. Each party shall bear its own costs in the arbitration and shall share equally the costs of the arbitrator.

Exceptions: Notwithstanding the above clauses, Social Intern reserves the right to seek injunctive relief or file for damages in any court of competent jurisdiction in cases where Social Intern believes that its intellectual property rights have been violated or where it deems necessary to protect its business interests.

15. Governing Law

Jurisdiction & Applicability: These Terms, including all agreements and policies incorporated by reference, shall be governed by, and construed in accordance with, the laws of the State of Texas, without giving effect to any principles of conflicts of laws thereof that would lead to the application of the laws of another jurisdiction.

Scope: The laws of the State of Texas shall govern all matters arising out of or relating to these Terms, including, without limitation, its validity, interpretation, construction, performance, and enforcement.

Exclusivity: Both parties agree that any legal action or proceeding arising out of or in connection to the obligations, rights, and remedies of parties under these Terms shall be brought exclusively in the courts of Travis County, Texas. Each party consents and submits to the exclusive jurisdiction of these courts in any such action or proceeding and waives any objection to venue or inconvenient forum.

International Use & Compliance: If you access our Platform from outside the United States, you are responsible for compliance with local laws. Social Intern makes no representation that materials or content available through our Platform are appropriate or available for use outside of the United States, and accessing them from territories where their contents are illegal is prohibited.

Waiver of Class Action: You and Social Intern agree that any proceedings to resolve or litigate any dispute will be conducted on an individual basis and not as a class action or other representative action, whether within a class-wide arbitration, by a class action, or otherwise. Both parties expressly waive any ability to maintain any class action in any forum.

16. Amendments

We reserve the right to modify, update, or change these Terms at any time and without prior notice. Any modifications will be effective immediately upon posting on our Platform. It is your responsibility to review these Terms periodically to stay informed of any updates or changes. By continuing to access Website and use our services after the modifications have been made, you agree to be bound by the revised Terms.

• Changes to Terms: We may modify these Terms to reflect changes in our business practices, legal requirements, or improvements to our services. We will make reasonable efforts to provide notice of material changes to these Terms. Such notice may be provided through Website, by email, or by other means we deem appropriate. It is your responsibility to review the updated Terms.
• Continued Use: By continuing to access Website and use our services after the modifications have been made, you indicate your acceptance of the modified Terms. If you do not agree with the modified Terms, you should discontinue using our Platform and services.
• Effect on Prior Agreements: Any modifications to these Terms will apply prospectively and will not affect any rights or obligations that arose prior to the effective date of the modifications. If you have entered into any separate agreements with us, the terms of those agreements will prevail in the event of any inconsistency with these Terms, unless expressly stated otherwise.
• Right to Terminate: We reserve the right to terminate, suspend, or restrict your access to Website and services, in whole or in part, at our sole discretion and without liability, if you fail to comply with these Terms or for any other reason we deem necessary.

Please note that any modifications to these Terms will not affect our commitment to protecting your privacy and maintaining the confidentiality and security of your personal information. Our privacy practices are governed by our Privacy Policy.

17. Waiver

No Automatic Waivers: The failure or delay of Social Intern in exercising any right, remedy, power, or privilege under these Terms shall not constitute a waiver thereof. Similarly, any single or partial exercise of any right, remedy, power, or privilege hereunder shall not preclude further exercise of the same or of any other right, remedy, power, or privilege.

Written Requirement: Any waiver by Social Intern of a breach of any provision of these Terms shall only be effective if it is in writing and signed by an authorized representative of Social Intern. A waiver of any term or provision shall not be construed as a waiver of any subsequent breach or default, whether of a similar nature or otherwise.

Retaining Rights: No waiver by Social Intern of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Social Intern to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

18. Headings

The headings used in these Terms are for convenience and reference purposes only. They do not limit, interpret, or define the scope or intent of the provisions contained herein. The headings are not intended to be legally binding or to affect the meaning or interpretation of these Terms.

• Interpretation: The provisions contained in these Terms shall be interpreted in accordance with their plain meaning and intent, regardless of any headings or titles.
• Organization and Structure: The headings used throughout these Terms are provided to aid in navigating and understanding the content. They are organized in a logical manner and reflect the general subject matter of the respective sections.
• Non-Exclusive: The headings used in these Terms are not an exhaustive representation of the topics covered. Other terms and concepts may be included in each section, regardless of whether they are explicitly stated in the headings.
• No Legal Significance: The headings are not intended to have any legal significance or to modify or alter the rights and obligations of the parties under these Terms. They are simply a structural element to enhance readability.

Please note that the headings provision is included for organizational purposes and does not impact the substantive rights and obligations set forth in these Terms.

19. Severability

Enforceability of Terms: In the event that any provision or part of these Terms is determined to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remainder of these Terms shall remain in full force and effect.

Modification of Invalid Terms: The invalid, illegal, or unenforceable provision shall be modified to the extent necessary to render it valid, legal, and enforceable while preserving its intent. If modification is not possible, the affected provision or part thereof shall be deemed severed from these Terms, but all other provisions and parts of these Terms shall continue in full force and effect.

Effect on Agreement: The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of any other provision or part of these Terms, which shall remain in full force and effect as though such invalid, illegal, or unenforceable provision had never been included.

Construction: These Terms shall be construed as if each provision and part thereof were drafted independently, and any presumption or rule of construction against construing ambiguities in favor of the drafting party shall not apply to the interpretation or construction of these Terms.

20. Entire Agreement

Comprehensive Understanding: These Terms, including any additional policies or agreements incorporated by reference, constitute the entire agreement and understanding between Social Intern and you, superseding all prior or contemporaneous communications, proposals, understandings, agreements, or representations, whether oral or written, between the parties regarding the subject matter herein.

No Reliance on Oral Representations: You acknowledge that you have not relied upon any representation, promise, or warranty made by Social Intern, except as expressly set forth in these Terms.

No Oral Modifications: Any modifications, amendments, or supplements to these Terms must be made in writing and signed by an authorized representative of Social Intern. No oral modifications or agreements shall be valid.

Survival: Any provision that, by its nature, should survive termination or expiration, shall survive termination or expiration, including but not limited to provisions governing intellectual property, limitation of liability, indemnification, dispute resolution, and governing law.

Consistency: In the event of any conflict or inconsistency between the provisions of these Terms and any other agreements or policies, the provisions of these Terms shall prevail.

21. California Consumer Privacy Rights

This section applies solely to California residents and supplements the information contained in our Privacy Policy. This section uses certain terms that have the meaning given to them in the California Consumer Privacy Act of 2018 ("CCPA").

Categories of Personal Information We Collect: We may collect the following categories of personal information about California consumers:

• Identifiers (name, email address, phone number, IP address)
• Commercial information (purchase history, service usage patterns)
• Internet or electronic network activity (website interactions, app usage)
• Professional or employment-related information (business details, industry type)
• Inferences drawn from personal information (content preferences, engagement patterns)

Your CCPA Rights: As a California resident, you have the following rights:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected your personal information, our business or commercial purpose for collecting your personal information, and the categories of third parties with whom we share your personal information.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not sell personal information and have not sold personal information in the past 12 months.
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of your CCPA right

Exercising Your Rights: To exercise your CCPA rights, please contact us at:

• Email: [email protected]
• Subject Line: "CCPA Rights Request"

We will verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf by providing written authorization signed by you and proof of the agent's identity.

Response Timeframe: We will respond to verifiable consumer requests within 45 days of receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

Personal Information Disclosure for Business Purposes: We may disclose personal information to service providers, contractors, and other third parties for business purposes as described in our Privacy Policy. We do not sell personal information.

22. Email Communications and CAN-SPAM Compliance

Email Communications: By creating an account and using our Service, you consent to receive email communications from Social Intern, including but not limited to:

• Daily (or several times daily) content delivery emails containing AI-generated social media posts
• Service notifications and account updates
• Marketing and promotional communications (optional)
• Technical support and customer service communications
• Legal notices and policy updates

Content Delivery Emails: As part of our core service, we will send you AI-generated content via email according to your specified schedule. These emails are transactional in nature and necessary for service delivery. You may modify your content delivery schedule through your account settings but cannot opt-out of these emails while maintaining an active account.

Marketing Communications: We may send you promotional emails about new features, services, or offers. You can opt-out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us at [email protected]

Email Requirements: All emails from Social Intern will:

• Clearly identify Social Intern as the sender
• Contain a clear and conspicuous unsubscribe mechanism (for marketing emails)
• Honor unsubscribe requests within 10 business days
• Include truthful subject lines that accurately reflect the email content

Third-Party Email Services: We may use third-party email service providers to deliver emails on our behalf. These providers are contractually obligated to comply with CAN-SPAM requirements and maintain the security of your email information.

Email Security: While we implement reasonable security measures for email communications, email is not a completely secure medium. Users should not include sensitive personal or financial information in email communications with us.

Delivery Issues: Social Intern is not responsible for email delivery failures due to spam filters, email server issues, incorrect email addresses, or other technical problems beyond our control. Users are responsible for ensuring their email systems can receive our communications and for updating their email address when it changes.

23. Contact Us

Communication Channels: If you have any questions, concerns, or feedback regarding these Terms, our Platform, or any of our products or services, please feel free to contact us through any of the following channels:

• Email: [email protected]

Response Time: We will make reasonable efforts to respond to your inquiries promptly, typically within two business days. However, please note that response times may vary depending on the nature and complexity of your inquiry.

Provide Sufficient Information: To assist us in addressing your concerns effectively, please ensure that your communication includes your name, contact information, and a clear description of your question or issue.

Updates: We may update the contact information provided herein from time to time. It is your responsibility to check this provision for the most current contact information.

No Legal Advice: Please note that any information provided through our contact channels is for general informational purposes only and does not constitute legal, financial, or professional advice. For specific legal or financial concerns, consult with a qualified professional.

Record Keeping: We may retain records of your inquiries and our responses for our records and as required by applicable laws and regulations.