Getting Started Questions
Book a demo and we'll build a week of real sample posts for your actual business before you pay anything. You'll see exactly what your AI marketing department can do, then choose the plan that fits.
Do I need to have social media accounts already?
You'll need social media accounts for your social intern to post to, but if you don't already have these
accounts, you can set them up anytime. All are free to create, and your social intern can handle everything once your accounts are created.
Do I need to have my own third-party AI accounts?
No! Social Intern is a one-stop-shop, and your plan includes everything you need. We take care of all AI generation, so you don't need
to subscribe to any other tools.
What social media platforms are supported?
We currently support X (Twitter), Facebook, Instagram, and LinkedIn.
How does Social Intern generate posts?
Your AI intern handles the full content creation process - using information it finds about your business, plus any instructions you provide, to generate posts tailored to each platform. It uses advanced generative AI models to write captions, select hashtags, and create images automatically.
How much can I customize the posts generated by my intern?
You have full control over the posts created by your AI intern. After you've reviewed a post, you can
ask AI to tweak the language, generate new images or videos, or even edit the post directly so that it says exactly what you want it to say.
Your intern is there to do the hard work, but you're ultimately in control of what gets posted.
Can I give my intern specific instructions?
Yes, you can provide very specific and customized instructions to your AI intern. We especially suggest telling your AI intern
what you *don't* want it to write about so it avoids any unwanted or sensitive topics.
Are images included with social media posts?
Yes! You'll receive either image, carousel, or video options with most posts. You can also ask your intern to create new media if the first options don't work for you.
When does my intern generate posts?
Each week, your AI intern generates a batch of posts tailored to your brand. Content scheduling is handled automatically - approved posts are added to your publishing queue and go live during the timeslots you've selected. Before each post publishes, you'll receive a final confirmation. If nothing is approved yet, we'll prompt you to review so you never miss a slot.
Can I edit the posts created by my intern?
Yes, you can edit the post created by your social media intern completely - change words, emoticons,
hashtags, or images. You can also ask your intern to create an entirely new post or new images.
You're in full control.
Can I review posts before they're posted to social media?
Yes - you stay fully in control. Posts are generated in advance for your review, and nothing is published unless you've approved it. Even after approval, you'll receive a final confirmation before it goes live.
Can I see the work before I pay?
Yes.
Book a demo and we'll build a week of real sample posts for your actual business before you pay anything.
Once you've seen the work, choose your plan and your AI team takes it from there.
When do I provide payment information?
Only when you're ready to put your AI marketing department to work. We build a week of sample content for your business first - you'll provide payment information when you choose your plan.
What payment methods do you accept?
We accept all major credit cards.
How can I cancel my account?
Cancelling your account is easy. Just log into your Social Intern dashboard,
head over to the Billing section, click "Update" under your payment method, and then click "Cancel subscription". Confirm to cancel.
Is Social Intern an AI agent?
Yes. Social Intern is an AI social media agent - it works autonomously on your behalf, learning your brand, generating content, scheduling posts, and publishing across your social channels. Unlike traditional social media tools that require you to do the creative work, an AI agent like Social Intern takes action independently, only pausing for your approval before anything goes live.
I forgot my password - what do I do?
If you forgot your password, head over to our
password reset page.
Enter the email address you used when you signed up, and we'll send you a code you can use
to reset your password.
Is my business information private?
Yes. We use the information you provide when configuring your brand to craft custom instructions to provide
to the AI models, so this information may be shared with third party AI providers. However, it's only used to create
social media posts and is never shared publicly.
Do you sell any of my data?
No, we don't sell or share any of your data, and none of your information (including your brand configuration)
is available publicly. The information you provide to us is only used to provide the Social Intern
service to you.
Are the posts really created entirely by AI?
Yes! It's amazing, isn't it? All of the text and the images included in your social media posts are entirely AI-generated.